Terms and Conditions

  1. Product Authenticity
    All our healing crystal products are 100% natural, authentic, and sourced responsibly. Each product is carefully inspected for quality before dispatch.
  2. Usage Disclaimer
    Healing crystals are believed to support well-being, but they are not a substitute for professional medical advice, diagnosis, or treatment. Use them as complementary tools only.
  3. Order Confirmation
    Orders will be processed only after full payment is received. You will receive an order confirmation via email or WhatsApp upon successful purchase.
  4. Shipping Policy
    We aim to dispatch products within 2–4 business days. Delivery times may vary based on location. Tracking details will be provided after shipment.
  5. Return & Exchange Policy
    Due to the nature of our products, we accept returns only in the case of damaged or incorrect items. Requests must be raised within 48 hours of delivery, with unboxing video proof.
  6. Pricing and Payments
    All prices are listed in INR and may change without prior notice. We accept payments through secure and verified payment gateways.
  7. Privacy Policy
    We value your privacy. Your personal information will never be shared with third parties without your consent, except for delivery purposes.
  8. Intellectual Property
    All content including product images, descriptions, and logos are the intellectual property of our business and may not be used without written permission.
  9. Contact Us
    For any queries, concerns, or support, feel free to contact:

    📞 Mobile: +91 81270 82708
    📧 Email: namocrystal24@gmail.com

    🏠 Address: House No. 2094, Chaksu Ka Chowk, Haldiyon Ka Rasta, Johari Bazaar, Jaipur – 302002