At Namo Crystal, we ensure that every order is packed with care and delivered to you safely and on time. Please review our shipping policy to understand our process and timelines.
- Order Processing Time
All orders are processed within 1–3 business days after receiving payment. Orders placed on weekends or holidays will be processed on the next working day. - Shipping Partners
We work with reliable courier services to ensure secure and timely delivery across India. - Shipping Charges
Shipping charges are calculated at checkout and may vary based on the weight, size, and destination of the package. - Delivery Timeline
- Metro cities: 3–5 business days
- Other locations: 5–8 business days
Please note: Delivery timelines may vary due to unforeseen circumstances like weather, strikes, or regional restrictions.
- Order Tracking
Once your order is shipped, a tracking ID will be shared via email or WhatsApp so you can monitor the status of your delivery. - Incorrect Address
Please ensure that your shipping address is accurate at the time of order. We are not responsible for orders shipped to incorrect addresses provided by the customer. - Delayed or Lost Shipments
While rare, if your package is significantly delayed or lost, please contact us immediately. We’ll work with the courier to resolve the issue and keep you updated. - Packaging
All products are carefully packed to ensure they reach you in perfect condition. Fragile items are cushioned and sealed securely. - Contact Us
For any shipping-related queries or support, contact us at:
📞 Mobile: +91 9301947337
📧 Email: support@namocrystal.com
🏠 Address: House No. 2094, Chaksu Ka Chowk, Haldiyon Ka Rasta, Johari Bazaar, Jaipur – 302002